Frequently Asked Questions
Everything you need to know about bringing CIRCA quality into your home.
What is the typical delivery timeframe for furniture items?
Standard shipping for in-stock home decor takes 3-5 business days. For larger furniture pieces, our white-glove delivery service typically takes 2-4 weeks depending on your location and scheduling availability.
Do you offer a warranty on your products?
Yes, all CIRCA furniture comes with a limited one-year warranty covering manufacturing defects and structural integrity. Specific textile and upholstery items may have additional manufacturer warranties.
What is your return policy for home goods?
We offer a 30-day return window for most items in original condition. Please note that custom-made furniture and final sale items are non-returnable. A restocking fee may apply to large freight returns.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal. For large furniture deliveries, our carrier will contact you directly to schedule a specific delivery window.
Are your materials sustainably sourced?
At CIRCA, we prioritize ethical sourcing. Our wood products are FSC-certified, and we partner with artisans who utilize sustainable production methods and eco-friendly finishes whenever possible.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm, allowing you to pay for your home upgrades over time.