Returns & Exchanges
At CIRCA, we want you to love your home; if a piece isn't the right fit, you can return most items within 30 days of delivery for a full refund or exchange. Please ensure all items are returned in their original packaging and in unassembled, like-new condition.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully repack your items in their original boxes, ensuring all hardware and protective materials are included to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.